Call Toll-Free 1-844-655-4141

Main Customer Service

Available for general inquiries, flight status, and account issues.

πŸ“ž Call +47-21-49-0015

Reservations

New bookings, ticket changes, upgrades, and seat assignments.

🎫 Book / Change Reservation

Baggage Support

Lost bags, delayed luggage, baggage claims, and oversize fees.

🧳 Baggage Support

Refunds & Cancellations

Ticket refunds, vouchers, travel credits, and cancellation requests.

Request Refund Online

Official Website

Book directly, manage booking, and access self-service tools.

🌐 Visit Official Website

Live Chat Support

Chat with a Norwegian Air Shuttle agent online β€” no hold music.

πŸ’¬ Start Live Chat
ℹ️ About Norwegian Air Shuttle Customer Service

Norwegian Air Shuttle is a headquartered in Norway airline offering domestic and international flights. Their customer service team is available Online primarily; phone +47-21-49-0015 to assist with reservations, flight changes, baggage inquiries, refunds, and general support.

The main customer service number +47-21-49-0015 connects you directly to an agent who can handle most passenger requests. For faster service, have your booking confirmation number, frequent flyer ID, or passport ready before calling.

How to Reach Norwegian Air Shuttle Customer Service

There are multiple ways to contact Norwegian Air Shuttle:

  • Phone: Call the toll-free number listed above for direct agent support.
  • Online: Visit Norwegian Air Shuttle’s official website to manage bookings, request refunds, and access self-service tools.
  • Mobile App: Check in, track flights, and manage bookings through the Norwegian Air Shuttle mobile app.
  • Airport: Visit the Norwegian Air Shuttle ticketing counter or customer service desk at any airport they serve.

Tips for Faster Service

  • Call during off-peak hours: Tuesday–Thursday, 7am–10am ET.
  • Have your 6-character booking reference ready.
  • Use the website or app for simple changes β€” phone queues are for complex issues.
  • Ask to be called back if on hold β€” most airlines offer this service.
πŸ“‹ Contact Information Summary
Airline Name Norwegian Air Shuttle
Country / HQ Norway
IATA Code DY
Main Phone +47-21-49-0015
Reservations +47-21-49-0015
Baggage Support +47-21-49-0015
Refund Contact www.norwegian.com
Support Hours Online primarily; phone +47-21-49-0015
Official Website www.norwegian.com
Chat Support www.norwegian.com

⏰ Best Time to Call Norwegian Air Shuttle

Tue–Thu 9am–11am CET

Tue–Thu
Early Morning (7–9am)
Avoid Mon AM
Avoid Fri PM
❓ Frequently Asked Questions
The main toll-free customer service number for Norwegian Air Shuttle is +47-21-49-0015. This line handles general inquiries, reservations, flight changes, and account support.
For lost, delayed, or damaged baggage, call +47-21-49-0015. File your baggage report within 24 hours of your flight for international travel and within 4 hours for domestic. You can also file online through Norwegian Air Shuttle's official website.
Refund eligibility depends on your fare type. Fully refundable tickets can be refunded to the original payment method. Non-refundable tickets may be converted to travel credit. Call +47-21-49-0015 or visit the website to check your ticket's refund options.
Call volumes are lowest on Tuesday through Thursday mornings between 7amu201310am local time. Avoid calling on Monday mornings or Friday afternoons when queues are longest. Average wait times are typically 5u201320 minutes during off-peak hours.
Norwegian Air Shuttle offers live chat support on their official website. Online check-in is typically available 24 hours before departure. The airline also has a mobile app for managing bookings, checking in, and tracking your flight status.
Independent Resource: Airlines TollFree is not affiliated with Norwegian Air Shuttle. Numbers are publicly sourced and updated regularly. Always verify directly on the official Norwegian Air Shuttle website.

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